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When I complained to Sirius, I was offered a brand new radio with all the trimmings for only net cost. Since it’s solid state, the presumption is that, unless I put it into a blender, it’ll continue to work just fine. Are they churning the system to make perfectly good receivers obsolete?The fact that the problem occurs only between 01 AM Eastern time convinces me that it’s not my equipment, but Sirius’s equipment or Sirius’s finagling.The only variable I can honestly say does occur is the temperature. I changed the antenna to North West, and couldn't believe my ears, it's working.Is it possible that, when the temperature dips to its lowest of lows in the wee small hours, it affects my antenna's reception? Hopefully that will be the end of my having to change the antenna all around.In most cases Acquiring Signal is NOT a problem with the antenna, but rather the radio itself or docking station.Troubleshooting: Try using your plug and play receiver in a different docking station (like a boombox or home dock) to see if that corrects the issue.Although it is sometimes possible to replace a fuse, it’s best to replace the whole power adapter to be certain you are correcting the problem and to avoid potentially damaging your receiver.Click HERE to find replacement Sirius power adapters, HERE for XM.
It happens when either your radio or docking station cannot acquire the signal from your antenna.Click HERE to view Sirius replacement receivers, HERE for XM.For more information on parts or help with troubleshooting email [email protected] call 773.772.4340.The power adapter may have a blown fuse, a short in the cable, or some other physical defect.
Troubleshooting: In rare cases radios will stop powering on and it will not be the power adapter.
To test your radio try it in another docking station.